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Polished Concrete Care
& Maintenance

Concrete Warranty
Care Guide
Resources

Warranty Agreement

1. Warranty Coverage

The Company warrants that all polished concrete work will be free from defects in workmanship and materials for a period of one (1) year from the date of completion.
Covered defects include delamination, premature wear due to improper installation, and failure of densifiers or sealers when properly maintained.

2. Exclusions

This warranty does not cover damage caused by:

  • Misuse, abuse, negligence, or accidents.
  • Chemical spills (acids, oils, solvents, etc.).
  • Failure to follow recommended maintenance and cleaning procedures and manufacturers’ specifications.
  • Structural issues, such as cracking due to substrate movement.
  • Normal wear and tear.

3. Maintenance Requirement

This warranty is valid only if:

  • Client follows the Company’s care and maintenance guidelines.
  • Ameripolish or equivalent cleaners are used at the manufacturer’s specifications and documented.
  • Regular cleaning and care are performed as recommended.
  • Maintenance logs are kept and made available upon request.

Failure to follow these requirements will void the client’s warranty.

4. Warranty Claims

Client must provide written notice of any defect within 7 days of discovery.
Send an email to warrantyclaims@horsleyspecialties.com with observations of the claim and photo documentation.
The Company will inspect the issue; if covered, it will repair or re-polish the affected area at no cost.
If the issue is determined to be excluded under Section 2, repairs may be offered at the Client’s expense.

5. Limitation of Liability

This warranty is limited to the repair or replacement of defective work. The Company shall not be liable for incidental or consequential damages, including but not limited to loss of use or business interruption.

6. Entire Agreement

This agreement represents the entire warranty agreement between the parties and supersedes any prior verbal or written representations. This document must be signed by both parties to be valid.

Download a Copy of This Agreement

Concrete Care Guide

Following these simple steps will extend the life and appearance of your polished concrete floors.

Daily Care

  • Dust mop with a microfiber pad or yarn mop to remove dust, dirt, and grit.
  • Place entry mats at all doors to reduce tracked-in debris.
  • Clean up spills immediately to prevent staining.
  • Maintain a cleaner usage log
  • Clean pads, bonnets, and/or brushes after each use (very important).

Weekly Care

  • Wet mop or auto-scrub using a concrete-safe cleaner (no acids or ammonia).
  • Use nonaggressive burnishing type pads (white or cream).
  • Recommended Cleaner: Ameripolish Rejuvenating Cleaner (use at manufacturer's specified strength)
  • Rinse with clean water to avoid soap or chemical residue.

Monthly / Quarterly

  • Inspect for cracks, stains, or wear.
  • Burnish floors in high-traffic areas to restore gloss with a medium-aggressive burnishing pad, red, or 1500-3000 grit diamond pad.
  • Use Ameripolish restoration pads following manufacturer's procedures (part of the Ameripolish Smart Floor System)
  • Consider a professional inspection or touch-up as needed.

Do NOT:

  • Do NOT use cleaners that contain: Strippers, Emulsifiers, Acidic-based materials, Materials that contain silicates
  • Do NOT apply wax or other shine-enhancing agents.
  • Do NOT ignore spills — quick cleanup prevents permanent stains.

Cleaners:

Before regular use, test the cleaner in a small, hidden area. Leave overnight, wipe with a damp rag, and confirm no damage, haze, or discoloration. Check with manufacturers SDS’s before proceeding.

Download a Copy of This Cleaning Guide

Polished Concrete FAQ

Polished concrete is a durable, low-maintenance, and eco-friendly flooring finish achieved by grinding and polishing a concrete surface with diamond abrasives.

Benefits include increased durability, improved slip resistance, removes old coatings and glues, enhanced aesthetics, and reduced maintenance costs.

While the polishing process can be noisy, We use electric and propane-powered equipment. Electric is substantially quieter but does take longer to complete a project.

How long the process takes depends on several factors: size of the area, configuration of the area, obstructions or immovable items in the area, starting condition of the floor, number of floor repairs required, and the desired finished product.

The area should be clear of obstructions and debris. Any removable items should be cleared from the grinding area.

The work area will need to be unoccupied to facilitate an on-time completion, the rest of the facility may still be occupied.

New concrete needs 30 days to cure before it can be polished.

While we do apply a seal coat at the end of polishing to protect from scratches and staining, we do not apply any surface coatings that alter the finished surface in color or appearance. 

NO traffic is allowed on the floor for one hour after densifying or sealing. Foot traffic is acceptable after 1 hour, moderate traffic after 12 hours and full use after 7 days.

All concrete can be ground and polished with varying outcomes depending on the make-up and application.

Yes, you can choose from a matte to a high-gloss finish. However, higher levels of gloss may introduce a slipping hazard.

Regular sweeping and mopping are sufficient for most maintenance. Periodic sealing is required to maintain protection. Periodic use of a rejuvenating cleanser/sealant is recommended to prolong the life of the shine.

Yes, we offer free estimates to assess your specific needs and provide a tailored quote. Get in touch with our team today to get started!